Special thanks goes out to all my followers who have sent me special requests of coffee establishments they want me to visit this week! From all the requests the majority of readers asked if I could review one particular place, this place being..... SECOND CUP.
So, as requested, this week I visited Second Cup and I was absolutely appalled by this particular store I visited. It was by far the worst establishment thus far.
This was my first time (that I can remember) ever going to Second Cup, I was expecting it to be similar to Starbucks and the ambiance was similar to Starbucks. The only difference was the Second Cup location, I felt was a cold and more sterile then Starbucks. I felt as though they were trying to be like Starbucks without actually copying them and it just didn't look good, warm and inviting; the way I think they tried to make their design. The store resembled my grandmothers house, it was really weird. Everything, and I mean everything, was either dark brown or white. There were dark brown couches with dark brown tables and chairs everywhere, there was also a random white wall standing on its own with an old-fashioned dark brown clock on top of it. In all, the ambiance was completely off, when I first walked into the establishment I felt like it was dull and boring and it made sense why I had never been there before; the music was so quite I didn't even notice there was music on at all; until I took the time to really listen.. it was just, in lack of better words, dead. (No bean point)
Once I received my coffee, I wanted to see why she went to a customer to ask if I could have almond milk in my coffee, I then realized that it wasn't a customer she asked, it was another employee who was laying on the couch talking to one of her friend. I figured it was an employee because she was dressed in all black and wore a Second Cup apron. She decided it would be okay to lay out and relax while this poor girl who hadn't been trained yet was taking all the orders and making all the drinks on her own. This employee (who I would assume was there to train the girl at the counter) was sprawled out on a couch, during business hours, talking to her girlfriend and absolutely not doing her job. I was/am infuriated. (No bean point)
As I was about to sip my coffee I noticed my coffee cup was ridiculously dirty and it wasn't from my hands, it had been dirtied from who knows what before I bought it. Once I went home I put my coffee in a glass cup and drank it. The only good thing I got from this experience was the poor girl made a pretty good cup of coffee, so good for her. ( 1 bean point)
Although the flavour of the coffee was good, I think it was highly over priced considering how my experience went. If it were up to me, I wouldn't go back to any Second Cup location for the rest of my life. It was that bad. (no bean point)
No drive-thru option available. No extra points allotted due to poor location and nothing to substitute the drive-thru option. (no bean point)
Now it's time for the run-down:
Flavour: 1 bean point
Price: 0 bean point
Ambiance: 0 bean point
Drive-Thru: 0 bean point
Customer Service: 0 bean point
Total Score: 1/5 total bean points!
What do you think? Have you ever tried Second Cup? Let me know!
Next week's location.......... Faema Caffè! Stay tuned!
Reminder:
Last week: Illy Caffè's score: 4.5/5 Bean Points
Two weeks ago: Starbucks' score: 3/5 Bean Points
Three weeks ago: Tim Hortons' score: 2.5/5 Bean Points
Until next week!
Stay Caffeinated.
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