Second Cup Classic Hot Chocolate!

Hey there my lovely cups of hot cocoa!


Why hot cocoa you ask? This week I visited the newly improving Second Cup. I'm not sure if you all know about this, but they are currently having a hot chocolate contest! All you have to do to enter is (1) try their hot chocolate (2) rate their hot chocolate 1-5 (and seeing as I already do that on a weekly basis, I thought why not?).

I went into the Second Cup location the ambiance was really awesome and cozy, they location had a lot of customers (mostly students doing their homework). Their store colours were mostly dark browns, red and gold.  I felt like Second Cup had a very Canadian feel to it, which is very refreshing for a Canadian franchise. I walked up to the cash, where the barista asked me what I wanted, she proceeded by asking me which size I'd prefer (a small, I'm not typically a fan of hot chocolate) she smiled as she waited for me to give her the money. (1 Bean Point)

I then went to the "pick up" side of the coffee bar, where there was a different barista. That barista was so sweet! As soon as she saw me, she flashed me a big smile and asked me how I was doing and if I had ever tried their hot chocolate before. (1 Bean Point)

Now is the moment of truth. The second barista gave me my hot chocolate; and let me just say (coming from someone who literally never drinks hot chocolate) this hot chocolate was AWESOME! I give them a full 5/5 for flavour. It was just so rich and chocolatey, I also tasted a hint of coconut; but that could have just been my lip gloss (LOL). (1 Bean Point)

The Second Cup location I visited was right across the street from a Target store (which is where I was before I had my awesome hot chocolate). The location, I believe, is in a prime spot. (1 Bean Point) 

The price you ask? $2.75, aka perfecto. (1 Bean Point)

Now it's time for the run-down:

Flavour: 1 bean point

Price: 1 bean point

Ambiance: 1 bean point

Drive-Thru: 1 bean point

Customer Service: 1 bean point

Total Score: 5/5 total bean points!

I was overall so happy with you Second Cup, I really had some hard feelings from my previous visit and was nervous because the trust between us had been broken. I am now very happy to say that I am ready to start building our relationship of trust and mutual understanding. This coffee-chick, aka a girl who prefers salt over sweets, thinks that your hot chocolate was amazing. I will be back very soon, maybe tomorrow? ;-)

Ps: The Bean Movement Instagram contest is still running!

Here's what you've gotta do to enter:
(1) follow The Bean Movement (if you haven't already done so)
(2) take a picture of whatever coffee you are drinking, from whatever coffee shop its from
(2) rate the coffee experience 1- 5 Bean Points
(3) tag The Bean Movement and hashtag #StayCaffeinated

On February 14th, I will be picking a winner. Will there be prizes you ask? Yes!

The prize are: coffee mug, coffee beans and a coffee gift card!





Reminder for the medium double-double challenge:

The Good Neighbour: 4/5 Bean Points
Coffee Culture's score: 4.5/5 Bean Points
Timothy's World Cup Coffee's score: 4/5 Bean Points

LavAzza's score: 0/5 Bean Points
McCafé's score: 5/5 Bean Points
Aroma Espresso Bar's score: 5/5 Bean Points
Faema Caffè's score: 3.5 Bean Points
Second Cup's score: 1/5 Bean Points
Illy Caffè's score: 4.5/5 Bean Points
Starbucks' score: 3/5 Bean Points
Tim Hortons' score: 2.5/5 Bean Points



Until next week! xoxo

Stay Caffeinated.




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Second Cup!

Heya my little bundles of coffee beans!

Special thanks goes out to all my followers who have sent me special requests of coffee establishments they want me to visit this week! From all the requests the majority of readers asked if I could review one particular place, this place being..... SECOND CUP.

So, as requested, this week I visited Second Cup and I was absolutely appalled by this particular store I visited. It was by far the worst establishment thus far.

This was my first time (that I can remember) ever going to Second Cup, I was expecting it to be similar to Starbucks and the ambiance was similar to Starbucks. The only difference was the Second Cup location, I felt was a cold and more sterile then Starbucks. I felt as though they were trying to be like Starbucks without actually copying them and it just didn't look good, warm and inviting; the way I think they tried to make their design. The store resembled my grandmothers house, it was really weird. Everything, and I mean everything, was either dark brown or white. There were dark brown couches with dark brown tables and chairs everywhere, there was also a random white wall standing on its own with an old-fashioned dark brown clock on top of it. In all, the ambiance was completely off, when I first walked into the establishment I felt like it was dull and boring and it made sense why I had never been there before; the music was so quite I didn't even notice there was music on at all; until I took the time to really listen.. it was just, in lack of better words, dead. (No bean point)

When I lined up at the counter there were two people ahead of me in line and there was only one employee working at the counter. The poor girl looked as though she was so overwhelmed that she was going to pass out. Finally, it was my turn (I had been in line at this point for over 15 minutes waiting) I first said hello and asked her why there were small symbols beside the Second Cup coffee blends, she then told me she had no idea why there was those "weird designs" she then told me how she was the worst person to ask because (even though she was working) she hadn't been a trained employee yet. I continued the conversation by asking her if she could make my medium double double with almond milk, she said "one second let me ask" I then see her leaving the counter and asking someone (who I thought was a customer) if she could give me almond milk with my coffee. The employee at the counter then came back and told me she could, she punched my order into the cash register and it came to around $7.00 and I looked at her (very confused) and asked why my drink was so expensive, she then looked and noticed she had put the wrong drink in the cash register and charged me for it twice. She proceeded by changing the order and charging me the correct amount: $2.15 for my medium double double. (no bean point)

Once I received my coffee, I wanted to see why she went to a customer to ask if I could have almond milk in my coffee, I then realized that it wasn't a customer she asked, it was another employee who was laying on the couch talking to one of her friend. I figured it was an employee because she was dressed in all black and wore a Second Cup apron. She decided it would be okay to lay out and relax while this poor girl who hadn't been trained yet was taking all the orders and making all the drinks on her own. This employee (who I would assume was there to train the girl at the counter) was sprawled out on a couch, during business hours, talking to her girlfriend and absolutely not doing her job. I was/am infuriated. (No bean point)

As I was about to sip my coffee I noticed my coffee cup was ridiculously dirty and it wasn't from my hands, it had been dirtied from who knows what before I bought it. Once I went home I put my coffee in a glass cup and drank it. The only good thing I got from this experience was the poor girl made a pretty good cup of coffee, so good for her. ( 1 bean point)

Although the flavour of the coffee was good, I think it was highly over priced considering how my experience went. If it were up to me, I wouldn't go back to any Second Cup location for the rest of my life. It was that bad. (no bean point)

No drive-thru option available. No extra points allotted due to poor location and nothing to substitute the drive-thru option. (no bean point)

Now it's time for the run-down:

Flavour: 1 bean point

Price: 0 bean point

Ambiance: 0 bean point

Drive-Thru: 0 bean point

Customer Service: 0 bean point

Total Score: 1/5 total bean points!

What do you think? Have you ever tried Second Cup? Let me know!

Next week's location.......... Faema Caffè! Stay tuned!

Reminder:
Last week: Illy Caffè's score: 4.5/5 Bean Points
Two weeks ago: Starbucks' score: 3/5 Bean Points
Three weeks ago: Tim Hortons' score: 2.5/5 Bean Points


Until next week!

Stay Caffeinated.


Don't forget to follow me on social media!

Facebook: https://www.facebook.com/TheBeanMovement
Twitter: @TheBeanMovement
Gmail: thebeanmovement@gmail.com
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